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Terms & Conditions - Home Promotions

Free 1 month iQIYI Standard VIP Subscription Promotion

  1. Promotion is valid till further notice. 
  2. The promo only applies to iQIYI Standard VIP Plan.
  3. Customers need to sign up to iQIYI as an add on under StarHub TV+ or standalone internet TV subscription via StarHub TV+ store in order to enjoy the promo.
  4. Customers will be charged $6.98/mth (inclusive of GST) from the second month onwards.
  5. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  6. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  7. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  8. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

StarHub TV+ box  

  1. Applicable for StarHub TV+ and HomeHub+ customers only.
  2. A rental fee of $5.96/month per set top box apply, unless otherwise stated.
  3. StarHub Fibre Broadband with Smart WiFi (Nokia Beacon 1 Wi-Fi mesh router))/Smart WiFi Pro (Linksys MX4200) are required to enjoy free-to-air channels on the TV+ box.
  4. New customers may watch their subscribed channels on the StarHub TV+ app or web with their Hub iD before the delivery of the TV+ box.
  5. Recontract customers may continue watching their existing channels on the Fibre TV set-top box until the day before the TV+ box delivery. On the day of delivery, customer may watch their newly subscribed channels on the StarHub TV+ app or web with their Hub iD before the delivery of the TV+ box.
  6. As TV+ and HomeHub+ service cannot be supported by Fibre TV set-top box, it is recommended that recontract customers arrange for the delivery of TV+ box on the Fibre activation date to minimise service disruption.
  7. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Return of Fibre TV Set-top Box

  1. Customers who have recontracted to StarHub TV+ or HomeHub+ are required to return their existing Fibre TV set-top box(es), along with the remote control(s) and power cable(s) within 7 days from their sign-up date.
  2. Customers may prepare the equipment for StarHub’s collection upon the delivery of their TV+ box (if any). Alternatively, customers may drop off the equipment at any of these 4 StarHub Shops during operating hours – Plaza Singapura, Tampines Mall, Nex and Jurong Point.
  3. Failing to do so, an equipment loss charge will apply.
  4. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

New sign ups with Coupon Code with 1Gbps/2Gbps Fibre Broadband

  1. Promotion is valid till further notice. 
  2. For new StarHub Broadband subscribers only.
  3. Promotion is given only upon successful applicable of a valid coupon code at StarHub Online Store. 
  4. Prevailing monthly subscription will apply after the free month promotion.
  5. Early Termination Charge is applicable in the event of service termination.
  6. Broadband terms and conditions apply.
  7. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  10. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free 3 months Sports+ with selected Broadband plans

  1. Promotion is valid till 30 September 2023 with sign up to selected Broadband plans. 
  2. This promotion is open to all new customers signing up for selected 1Gbps/ 2Gbps/ UltraSpeed plans, and existing StarHub broadband customers who recontract to UltraSpeed. To be eligible to receive the Free 3 months Sports+ voucher, customers must not be an existing Sports+ subscriber.
  3. An SMS containing a voucher code to redeem for Free 3 months Sports+ will be sent to eligible customers within 5 days from successful sign up of applicable Broadband plans.
  4. Customers are to redeem the free 3 months Sports+ voucher within 30 days from the date of the SMS. Voucher will expire after 30 days and no replacement voucher will be issued.
  5. Free 3 months Sports+ voucher can be redeemed from this page. Please refer to FAQ page for detailed redemption steps.
  6. Access to Sports+ will automatically be cancelled after the free 3 months period. Customers can subscribe to Sports+ here to continue watching their favourite sports content from just $25.22/month.
  7. Other broadband terms & conditions apply.

 

Filipino+ Free 3-months offer

  1. All new residential customers subscribing to Filipino+ TV+ pass on a 24-month contract are eligible to sign up for the Filipino+ free 3-months offer (“Promotion”). The Promotion does not apply to residential customers re-contracting to Filipino+ TV+ pass.
  2. The monthly subscription charge for Filipino+ TV+ pass will be $0 for the first 3-months. Thereafter, you will be billed $15.14 per month (inclusive of GST) from the 4th months onwards.  
  3. Early Termination Charge is applicable in the event of service termination after the first 3-months.
  4. This Promotion is valid from 26 September 2023 to 25 December 2023.
  5. StarHub reserves the sole and absolute right to determine the customer's eligibility for this Promotion based on the customer’s records and documents submitted for verification. StarHub’s decision shall be final and binding.
  6. This Promotion is only available until such date as we may determine and may be amended or rescinded at any time, in our sole and absolute discretion.
  7. This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or external offers.
  10. Unless otherwise stipulated by us, all applicable Charges will be quoted inclusive of GST. Prices will be adjusted according to the prevailing GST rates.
  11. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

FREE Welcome Plan for 2 years

  1. Promotion is valid till further notice.
  2. Promotion of one FREE mobile plan is included for all new and re-contract customers who sign up for any Mobile+ $69/$99/$129/$169 2-year plan, 4G $55 2-year plan, 4G $25 SIM Only 1-year plan, 4G $25 SIM Only no contract or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plan is applicable to all new and re-contract customers who sign up for any Mobile+ $69/$99/$129/$169 2-year plan, 4G $55 2-year plan via StarHub Online Store.
  4. This promotion is not valid for change of plan via My StarHub App or My Account Manager.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8.07/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

3 months Amazon Prime Membership on us Promotion

  1. Promotion is valid till further notice. 
  2. This Promotion is applicable to all new and re-contracting residential customers subscribing to the following StarHub Services and Plans:
    • StarHub TV+ on a 12-month or 24-month contract;
    • 1Gbps or 2Gbps StarHub Fibre Broadband on a 24-month contract; or
    • HomeHub+ 1G or 2G on a 24-month contract.
  3. Customers can enjoy the first 3 months of Amazon Prime membership on us. You will be charged the then-current monthly charge (currently $2.99/month inclusive of GST) from the 4th month onwards.
  4. Customers need to activate the Amazon Prime membership via My StarHub App within 30 days, upon receiving the SMS and/or email notification from StarHub.  As part of the activation process, customers are required to create an Amazon account with a valid email address or mobile number and password upon re-direction to the Amazon website.
  5. Amazon Prime Membership: Amazon Prime is provided solely by Amazon. You will enter into a separate contract with Amazon directly for your Amazon Prime Membership. You must review and accept the Amazon Prime terms and conditions as set out on Amazon’s website. To learn more about Amazon Prime, please visit Amazon’s website. We do not own or operate Amazon Prime and are not responsible for it. If you are already an Amazon Prime member, you can activate the promotional offer through StarHub once your membership has ended with Amazon (within the 30-day period described above).
  6. After activation, subscription to Amazon Prime will auto-renew on a monthly basis unless you unsubscribe Amazon Prime through My StarHub App prior to such expiration.  Expiry reminders will be sent to your registered mobile number or email address with StarHub 30 days prior to the end of the promotional period.
  7. Promotion Terms and Conditions apply.
  8. Broadband terms and conditions, HomeHub+ terms and conditions and  TV+ Pass terms and conditions apply.
  9. Early termination, suspension of your Service (for any reason(s)) or a transfer in ownership of the Service will result in an automatic and immediate termination of your Amazon Prime membership without further notice to you. Your remaining months of Amazon Prime membership on us (if any) will also be terminated without further notice and liability.
  10. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  11. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  12. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  13. StarHub reserves the right to determine your entitlement to this Promotion, and StarHub/Amazon may reject any application for Amazon Prime membership, at its sole discretion.

StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free Oppo Reno8 T 5G Promotion

  1. Promotion is valid from 20 Oct 2023 till while stocks last.
  2. Promotion is open to all customers signing up/re-contracting to eligible StarHub’s 2Gbps Broadband plans or HomeHub+ 2G bundles with a 24-month contract.
  3. Promotion is only valid for orders with StarHub Broadband successfully installed by 31 Jan 2024.
  4. Free Oppo Reno8 T 5G 128GB will be based on the 2Gbps Broadband plan or HomeHub+ 2G bundle signed up, refer to table below.
  5. Limited to maximum 1 Free Oppo Reno8 T 5G 128GB. Not valid in conjunction with other Free Premiums promotion. Not applicable to customers who have previously signed up for Free 4K Android TV promotion, Free Samsung Soundbar promotion, Free Samsung TV promotion, Free Samsung Tablet promotion, Free Xiaomi TV promotion Free Nintendo Switch Promotion, Free Oppo Reno7 Z 5G Promotion, Free Xiaomi Robot Vacuum S10+ per service address or Free Mi TV P1 55” Promotion.
  6. Free Xiaomi Robot Vacuum S10+ is not refundable or exchangeable for cash, and cannot be replaced with other Free premiums upon sign up.
  7. Promotion is valid for HomeHub+ 2G with Asian+ or Entertainment+ taken as the first TV+ pass at point of sign up.
  8. Eligible customers will receive a Whatsapp from StarHub’s fulfilment partner to arrange for delivery of the Robot Vacuum within 7 days of their broadband installation.
  9. Free delivery will be provided for the free Oppo Reno8 T 5G 128GB.
  10. Customers who miss the free delivery attempt by the courier company at the agreed appointment date and time will be charged $59.40 (with GST) by the appointed courier company for each subsequent attempt to deliver the free Oppo Reno8 T 5G. Delivery date and time for the re-delivery will be based on availability.
  11. StarHub will not be liable for any incidental or indirect damages/injuries related to the free Oppo Reno8 T 5G.
  12. Service Terms and Conditions for Broadband and HomeHub+ apply. StarHub reserves the right to amend Terms and Conditions without prior notice.
  13. Eligible Plan/Bundle:
    • 2Gbps Fibre Broadband Plan at $67.52/month with mandatory top up of Smart WiFi Pro
    • HomeHub+ 2G (with Entertainment+/Asian+) at $110.92/month with mandatory top up of Smart WiFi Pro

 

Free Xiaomi Robot Vacuum S10+ Promotion

  1. Promotion is valid from 9 Mar 2023 till while stocks last.
  2. Promotion is open to all customers signing up/re-contracting to eligible StarHub’s 2Gbps Broadband plans or HomeHub+ 2G bundles with a 24-month contract.
  3. Promotion is only valid for orders with StarHub Broadband successfully installed by 31 Jan 2024.
  4. Free Xiaomi Robot Vacuum S10+ will be based on the 2Gbps Broadband plan or HomeHub+ 2G bundle signed up, refer to table below.
  5. Limited to maximum 1 Xiaomi Robot Vacuum S10+ per service address. Not valid in conjunction with other Free Premiums promotion. Not applicable to customers who have previously signed up for Free 4K Android TV promotion, Free Samsung Soundbar promotion, Free Samsung TV promotion, Free Samsung Tablet promotion, Free Xiaomi TV promotion Free Nintendo Switch Promotion, Free Oppo Reno7 Z 5G Promotion, Free Oppo Reno8 T 5G Promotion or Free Mi TV P1 55” Promotion.
  6. Free Xiaomi Robot Vacuum S10+ is not refundable or exchangeable for cash, and cannot be replaced with other Free premiums upon sign up.
  7. Promotion is valid for HomeHub+ 2G with Asian+ or Entertainment+ taken as the first TV+ pass at point of sign up.
  8. Eligible customers will receive a Whatsapp from StarHub’s fulfilment partner to arrange for delivery of the Robot Vacuum within 7 days of their broadband installation.
  9. Free delivery will be provided for the free Xiaomi Robot Vacuum S10+.
  10. Customers who miss the free delivery attempt by the courier company at the agreed appointment date and time will be charged $59.40 (with GST) by the appointed courier company for each subsequent attempt to deliver the free Xiaomi Robot Vacuum S10+. Delivery date and time for the re-delivery will be based on availability.
  11. StarHub will not be liable for any incidental or indirect damages/injuries related to the free Xiaomi Robot Vacuum S10+.
  12. Service Terms and Conditions for Broadband and HomeHub+ apply. StarHub reserves the right to amend Terms and Conditions without prior notice.
  13. Eligible Plan/Bundle: 
    • 2Gbps Fibre Broadband Plan at $67.52/month with mandatory top up of Smart WiFi Pro
    • HomeHub+ 2G (with Entertainment+/Asian+) at $110.92/month with mandatory top up of Smart WiFi Pro

 

Free Xiaomi TV A 55'' Promotion

  1. Promotion is valid from 1 Aug 2023 till while stocks last.
  2. Promotion is open to all customers signing up/re-contracting to eligible StarHub’s 2Gbps Broadband plans or HomeHub+ 2G bundles with a 24-month contract.
  3. Promotion is only valid for orders with StarHub Broadband successfully installed by 31 Jan 2024.
  4. Free Xiaomi TV A 55'' will be based on the 2Gbps Broadband plan or HomeHub+ 2G bundle signed up, refer to table below.
  5. Limited to maximum 1 Xiaomi TV A 55'' per service address. Not valid in conjunction with other Free Premiums promotion. Not applicable to customers who have previously signed up for Free 4K Android TV promotion, Free Samsung Soundbar promotion, Free Samsung TV promotion, Free Samsung Tablet promotion, Free Xiaomi TV promotion Free Nintendo Switch Promotion, Free Oppo Reno7 Z 5G Promotion, Free Oppo Reno8 T 5G, Free Xiaomi Robot Vacuum S10+, or Free Xiaomi Smart Air Purifier Elite 
  6. Free Xiaomi TV A 55'' is not refundable or exchangeable for cash, and cannot be replaced with other Free premiums upon sign up.
  7. Promotion is valid for HomeHub+ 2G with Asian+ or Entertainment+ taken as the first TV+ pass at point of sign up.
  8. Eligible customers will receive a Whatsapp from StarHub’s fulfilment partner to arrange for delivery of the TV within 7 days of their broadband installation.
  9. Free delivery will be provided for the free Xiaomi TV A 55''.
  10. Free wall mount and installation will not be available from 1 July 2023.
  11. Customers who miss the free delivery attempt by the courier company at the agreed appointment date and time will be charged $59.40 (with GST) by the appointed courier company for each subsequent attempt to deliver the free Xiaomi TV A 55''. Delivery date and time for the re-delivery will be based on availability.
  12. StarHub will not be liable for any incidental or indirect damages/injuries related to the free Xiaomi TV A 55''.
  13. Service Terms and Conditions for Broadband and HomeHub+ apply.
  14. StarHub reserves the right to amend Terms and Conditions without prior notice.
  15. Eligible Plan/Bundle: 
    • 2Gbps Fibre Broadband Plan at $67.52/month with mandatory top up of Smart WiFi Pro
    • HomeHub+ 2G (with Entertainment+/Asian+) at $110.92/month with mandatory top up of Smart WiFi Pro

 

Free Samsung 43" UHD Smart TV Promotion

  1. Promotion is valid from 1 July 2023 till while stocks last.
  2. Promotion is open to all customers signing up/re-contracting to eligible StarHub’s 2Gbps Broadband plans or HomeHub+ 2G bundles with a 24-month contract.
  3. Promotion is only valid for orders with StarHub Broadband successfully installed by 31 Jan 2024.
  4. Free Samsung 43" UHD Smart TV will be based on the 2Gbps Broadband plan or HomeHub+ 2G bundle signed up.
  5. Limited to maximum 1 Samsung 43" UHD Smart TV per service address. Not valid in conjunction with other Free Premiums promotion. Not applicable to customers who have previously signed up for Free 4K Android TV promotion, Free Samsung Soundbar promotion, Free Samsung TV promotion, Free Samsung Tablet promotion, Free Xiaomi TV promotion Free Nintendo Switch Promotion, Free Oppo Reno7 Z 5G Promotion, Free Mi TV P1 55” Promotion or Free Xiaomi Robot Vacuum Promotion.
  6. Free Samsung 43" UHD Smart TV is not refundable or exchangeable for cash, and cannot be replaced with other Free premiums upon sign up.
  7. Promotion is valid for HomeHub+ 2G with Asian+ or Entertainment+ taken as the first TV+ pass at point of sign up.
  8. Eligible customers will receive a Whatsapp from StarHub’s fulfilment partner to arrange for delivery of the Free Samsung 43" UHD Smart TV within 7 days of their broadband installation.
  9. Free delivery will be provided for the free Samsung 43" UHD Smart TV. Customers who miss the free delivery attempt by the courier company at the agreed appointment date and time will be charged $59.40 (with GST) by the appointed courier company for each subsequent attempt to deliver the free Samsung 43" UHD Smart TV, Delivery date and time for the re-delivery will be based on availability.
  10. StarHub will not be liable for any incidental or indirect damages/injuries related to the free Samsung 43" UHD Smart TV.
  11. Service Terms and Conditions for Broadband and HomeHub+ apply. StarHub reserves the right to amend Terms and Conditions without prior notice.
  12. Eligible Plan/Bundle: 
    • 2Gbps Fibre Broadband Plan at $67.52/month with mandatory top up of Smart WiFi Pro
    • HomeHub+ 2G (with Entertainment+/Asian+) at $110.92/month with mandatory top up of Smart WiFi Pro

Free Nintendo Switch Promotion

  1. Promotion is valid from 21 Aug 2023 till while stocks last.
  2. Promotion is open to all customers signing up/re-contracting to eligible StarHub’s 2Gbps Broadband plans or HomeHub+ 2G bundles with a 24-month contract.
  3. Promotion is only valid for orders with StarHub Broadband successfully installed by 31 Jan 2024.
  4. Free Nintendo Switch OLED will be based on the 2Gbps Broadband plan or HomeHub+ 2G bundle signed up, refer to table below.
  5. Limited to maximum 1 Free Nintendo Switch OLED per service address. Not valid in conjunction with other Free Premiums promotion. Not applicable to customers who have previously signed up for Free 4K Android TV promotion, Free Samsung Soundbar promotion, Free Samsung TV promotion, Free Samsung Tablet promotion, Free Xiaomi TV promotion Free Nintendo Switch Promotion, Free Oppo Reno7 Z 5G Promotion, Free Oppo Reno8 T 5G, Free Xiaomi Robot Vacuum S10+, or Free Xiaomi Smart Air Purifier Elite
  6. Nintendo Switch OLED is not refundable or exchangeable for cash, and cannot be replaced with other Free premiums upon sign up.
  7. Promotion is valid for HomeHub+ 2G with Asian+ or Entertainment+ taken as the first TV+ pass at point of sign up.
  8. Eligible customers will receive a Whatsapp from StarHub’s fulfilment partner to arrange for delivery of the free Nintendo Switch OLED within 7 days of their broadband installation.
  9. Free delivery will be provided for the free Nintendo Switch OLED.
  10. Customers who miss the free delivery attempt by the courier company at the agreed appointment date and time will be charged $59.40 (with GST) by the appointed courier company for each subsequent attempt to deliver the free Nintendo Switch OLED. Delivery date and time for the re-delivery will be based on availability.
  11. StarHub will not be liable for any incidental or indirect damages/injuries related to the free Nintendo Switch OLED.
  12. Service Terms and Conditions for Broadband and HomeHub+ apply.
  13.  StarHub reserves the right to amend Terms and Conditions without prior notice.
  14. Eligible Plan/Bundle:
    • 2Gbps Fibre Broadband Plan at $67.52/month with mandatory top up of Smart WiFi Pro
    • HomeHub+ 2G (with Entertainment+/Asian+) at $110.92/month with mandatory top up of Smart WiFi Pro

HomeHub+ 1G / 2G: Sports+ and Premier+ bundle with Free 1 Year Broadband

  • Eligibility: All new residential customers without an existing StarHub Fibre Broadband service are eligible to sign up for HomeHub+ 1G / 2G: Sports+ and Premier+ bundle with Free 1 Year Broadband (“Promotion”) valid with a 24-month contract.
  • This Promotion subscription includes the following services:
    • StarHub TV+: Sports+ and Premier+; and
    • HomeHub+ 1G Bundle: 1000Mbps Fibre Broadband and Netflix Standard Plan; or
    • HomeHub+ 2G Bundle: 2000Mbps Fibre Broadband and Netflix Premium Plan.
  • The monthly subscription charges for Sports+ and Premier+ will be billed at a discounted rate of $42.99 (inclusive of GST) for 24 months. Thereafter, you will be billed for Sports+ and Premier+ at their prevailing rates from the 25th month onwards.
  • The monthly subscription charges for HomeHub+ 1G Bundle or HomeHub+ 2G Bundle will be free for the first 12 months. Thereafter, you will be billed $48.35 or $68.53 (inclusive of GST) respectively from the 13th month onwards.
  • As part of this Promotion, you will not be able to cancel Sports+ and Premier+ from StarHub TV+ during the contract period.
  • This Promotion is only available until such date as we may determine and may be amended or rescinded at any time, in our sole and absolute discretion.
  • This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.
  • This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  • Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or external offers.
  • Unless otherwise stipulated by us, all applicable Charges will be quoted inclusive of GST. Prices will be adjusted according to the prevailing GST rates.

 

Free 1 Year 1Gbps / 2Gbps Broadband with Premier+ bundle

  • Eligibility: All new residential customers without an existing StarHub Fibre Broadband service are eligible to sign up for Free 1 Year Broadband with Premier+ bundle (“Promotion”) valid with a 24-month contract.
  • This Promotion subscription includes the following services:
    • StarHub TV+: Premier+ and complimentary Starter+ Pass; and
    • 1000Mbps Fibre Broadband or 2000Mbps Fibre Broadband.
  • The monthly subscription charges for this Promotion will be $25.22 (inclusive of GST) for the first 12 months. Thereafter, you will be billed $68.52 (inclusive of GST) for the 1Gbps Broadband bundle, or $80.63 (inclusive of GST) for the 2Gbps Broadband bundle respectively from the 13th month onwards.
  • As part of this Promotion, you will enjoy complimentary access to Starter+ Pass for the duration that your Premier+ subscription remains active. The usual subscription fee for Starter+ Pass is $5.04 (inclusive of GST) per month. You will not be able to cancel Premier+ from StarHub TV+ during the contract period.
  • If you sign up for the Free 1 Year 1Gbps Broadband with Premier+ bundle via our Online Store, you will be notified via SMS and/or email to activate the 1Gbps Fibre Broadband service within 14 days. Otherwise, your Premier+ subscription will revert to the usual price of $40.36 (inclusive of GST) per month.
  • This Promotion is only available until such date as we may determine and may be amended or rescinded at any time, in our sole and absolute discretion.
  • This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.
  • This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  • Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or external offers.
  • Unless otherwise stipulated by us, all applicable Charges will be quoted inclusive of GST. Prices will be adjusted according to the prevailing GST rates.

 

Pioneer Exclusive Offer: 50% off Premier+

  • Eligibility: All new residential customers who belong to the Pioneer Generation are eligible to sign up for the Pioneer Exclusive Offer: 50% off Premier+ (“Promotion”) either as a Standalone Service or with a StarHub TV+ Pass (excluding Starter+) valid with a 24-month contract. “Pioneer Generation” refers to Singapore citizens who (a) were born on or before 31 December 1949 and (b) became a Singapore citizen on or before 31 December 1986.
  • If you sign up for this Promotion as a Standalone Service, the monthly subscription charges for Premier+ will be billed at $20.18 (inclusive of GST).
  • If you sign up for this Promotion with a StarHub TV+ Pass (excluding Starter+) on a 24-month contract or with an eligible StarHub service, the monthly subscription charges for Premier+ will be billed at $12.61 (inclusive of GST).
  • StarHub reserves the sole and absolute right to determine the customer's eligibility for this Promotion based on the customer’s records and documents submitted for verification. StarHub’s decision shall be final and binding.
  • This Promotion is only available until such date as we may determine and may be amended or rescinded at any time, in our sole and absolute discretion.
  • This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.
  • This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  • Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or external offers.
  • Unless otherwise stipulated by us, all applicable Charges will be quoted inclusive of GST. Prices will be adjusted according to the prevailing GST rates.

 

UltraSpeed (All in bundle)/UltraSpeed(Choose your own router) or HomeHub+ UltraSpeed bundle

  • Eligibility: From 1 – 31 Aug, all new residential customers without an existing StarHub Fibre Broadband service are eligible to sign up for UltraSpeed (All in bundle)/UltraSpeed(Choose your own router) at $69.30 or HomeHub+ UltraSpeed bundle at $164.93 (“Promotion”) valid with a 24-month contract.
  • As part of this Promotion, you will enjoy access to Premier+ for 24 months and complimentary access to Viu Premium and Disney+ for 12 months.
  • Redemption of Viu Premium needs to be completed within 45 days from the date voucher granting. If the voucher code is not redeemed within 45days, it will expire thereafter.
  • TP-Link Archer AXE300 add-on for UltraSpeed(Choose your own router) is subject to availability of stocks. StarHub reserves the right to change the bundle in the event the stock is not available.
  • As part of this Promotion, you will enjoy complimentary access to Starter+ Pass for the duration that your Premier+ subscription remains active. The usual subscription fee for Starter+ Pass is $5.04 (inclusive of GST) per month. You will not be able to cancel Premier+ from StarHub TV+ during the contract period.
  • Viu vouchers are not transferable and cannot be resold are shall be subject to the terms and conditions of the Service which are available at https://bit.ly/viutnc
  • This Promotion is only available until such date as we may determine and may be amended or rescinded at any time, in our sole and absolute discretion.
  • This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.
  • This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  • Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or external offers.
  • Unless otherwise stipulated by us, all applicable Charges will be quoted inclusive of GST. Prices will be adjusted according to the prevailing GST rates.

 

Free 1 month iQIYI Standard VIP Subscription Promotion

  1. Promotion is valid till further notice. 
  2. The promo only applies to iQIYI Standard VIP Plan.
  3. Customers need to sign up to iQIYI as an add on under StarHub TV+ or standalone internet TV subscription via StarHub TV+ store in order to enjoy the promo.
  4. Customers will be charged $6.98/mth (inclusive of GST) from the second month onwards.
  5. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  6. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  7. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  8. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

StarHub TV+ box  

  1. Applicable for StarHub TV+ and HomeHub+ customers only.
  2. A rental fee of $5.96/month per set top box apply, unless otherwise stated.
  3. StarHub Fibre Broadband with Smart WiFi (Nokia Beacon 1 Wi-Fi mesh router))/Smart WiFi Pro (Linksys MX4200) are required to enjoy free-to-air channels on the TV+ box.
  4. New customers may watch their subscribed channels on the StarHub TV+ app or web with their Hub iD before the delivery of the TV+ box.
  5. Recontract customers may continue watching their existing channels on the Fibre TV set-top box until the day before the TV+ box delivery. On the day of delivery, customer may watch their newly subscribed channels on the StarHub TV+ app or web with their Hub iD before the delivery of the TV+ box.
  6. As TV+ and HomeHub+ service cannot be supported by Fibre TV set-top box, it is recommended that recontract customers arrange for the delivery of TV+ box on the Fibre activation date to minimise service disruption.
  7. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Return of Fibre TV Set-top Box

  1. Customers who have recontracted to StarHub TV+ or HomeHub+ are required to return their existing Fibre TV set-top box(es), along with the remote control(s) and power cable(s) within 7 days from their sign-up date.
  2. Customers may prepare the equipment for StarHub’s collection upon the delivery of their TV+ box (if any). Alternatively, customers may drop off the equipment at any of these 4 StarHub Shops during operating hours – Plaza Singapura, Tampines Mall, Nex and Jurong Point.
  3. Failing to do so, an equipment loss charge will apply.
  4. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

New sign ups with Coupon Code with 1Gbps/2Gbps Fibre Broadband

  1. Promotion is valid till further notice. 
  2. For new StarHub Broadband subscribers only.
  3. Promotion is given only upon successful applicable of a valid coupon code at StarHub Online Store. 
  4. Prevailing monthly subscription will apply after the free month promotion.
  5. Early Termination Charge is applicable in the event of service termination.
  6. Broadband terms and conditions apply.
  7. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  10. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free 3 months Sports+ with selected Broadband plans

  1. Promotion is valid till 30 September 2023 with sign up to selected Broadband plans. 
  2. This promotion is open to all new customers signing up for selected 1Gbps/ 2Gbps/ UltraSpeed plans, and existing StarHub broadband customers who recontract to UltraSpeed. To be eligible to receive the Free 3 months Sports+ voucher, customers must not be an existing Sports+ subscriber.
  3. An SMS containing a voucher code to redeem for Free 3 months Sports+ will be sent to eligible customers within 5 days from successful sign up of applicable Broadband plans.
  4. Customers are to redeem the free 3 months Sports+ voucher within 30 days from the date of the SMS. Voucher will expire after 30 days and no replacement voucher will be issued.
  5. Free 3 months Sports+ voucher can be redeemed from this page. Please refer to FAQ page for detailed redemption steps.
  6. Access to Sports+ will automatically be cancelled after the free 3 months period. Customers can subscribe to Sports+ here to continue watching their favourite sports content from just $25.22/month.
  7. Other broadband terms & conditions apply.

 

 

FREE Welcome Plan for 2 years

  1. Promotion is valid till further notice.
  2. Promotion of one FREE mobile plan is included for all new and re-contract customers who sign up for any Mobile+ $69/$99/$129/$169 2-year plan, 4G $55 2-year plan, 4G $25 SIM Only 1-year plan, 4G $25 SIM Only no contract or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plan is applicable to all new and re-contract customers who sign up for any Mobile+ $69/$99/$129/$169 2-year plan, 4G $55 2-year plan via StarHub Online Store.
  4. This promotion is not valid for change of plan via My StarHub App or My Account Manager.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8.07/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

3 months Amazon Prime Membership on us Promotion

  1. Promotion is valid till further notice. 
  2. This Promotion is applicable to all new and re-contracting residential customers subscribing to the following StarHub Services and Plans:
    • StarHub TV+ on a 12-month or 24-month contract;
    • 1Gbps or 2Gbps StarHub Fibre Broadband on a 24-month contract; or
    • HomeHub+ 1G or 2G on a 24-month contract.
  3. Customers can enjoy the first 3 months of Amazon Prime membership on us. You will be charged the then-current monthly charge (currently $2.99/month inclusive of GST) from the 4th month onwards.
  4. Customers need to activate the Amazon Prime membership via My StarHub App within 30 days, upon receiving the SMS and/or email notification from StarHub.  As part of the activation process, customers are required to create an Amazon account with a valid email address or mobile number and password upon re-direction to the Amazon website.
  5. Amazon Prime Membership: Amazon Prime is provided solely by Amazon. You will enter into a separate contract with Amazon directly for your Amazon Prime Membership. You must review and accept the Amazon Prime terms and conditions as set out on Amazon’s website. To learn more about Amazon Prime, please visit Amazon’s website. We do not own or operate Amazon Prime and are not responsible for it. If you are already an Amazon Prime member, you can activate the promotional offer through StarHub once your membership has ended with Amazon (within the 30-day period described above).
  6. After activation, subscription to Amazon Prime will auto-renew on a monthly basis unless you unsubscribe Amazon Prime through My StarHub App prior to such expiration.  Expiry reminders will be sent to your registered mobile number or email address with StarHub 30 days prior to the end of the promotional period.
  7. Promotion Terms and Conditions apply.
  8. Broadband terms and conditions, HomeHub+ terms and conditions and  TV+ Pass terms and conditions apply.
  9. Early termination, suspension of your Service (for any reason(s)) or a transfer in ownership of the Service will result in an automatic and immediate termination of your Amazon Prime membership without further notice to you. Your remaining months of Amazon Prime membership on us (if any) will also be terminated without further notice and liability.
  10. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  11. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  12. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  13. StarHub reserves the right to determine your entitlement to this Promotion, and StarHub/Amazon may reject any application for Amazon Prime membership, at its sole discretion.

StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

StarHub x Warner Brothers WB100 Free Ice Cream Giveaway (“Giveaway”)

1. This WB100 event commences from 10 November 2023 to 26 November 2023, both dates inclusive (“Event Period”).

2. This Giveaway will be governed by these standard terms and conditions ("Terms"). By participating in this Giveaway, you (“the Participant”) confirm that you have read and understood these Terms and that you agree to be bound by and to comply with these Terms.  Non-compliance with or breach of any of the Terms may disqualify you, and any prize won by you may be forfeited, withheld, withdrawn or reclaimed.

 

Eligibility

3. To be eligible to participate in this Giveaway, you must be at least eighteen (18) years old, a HBO Pak subscriber with StarHub Ltd (“StarHub”) during the Giveaway.

 

Giveaway Mechanics

4. Visit the Tom & Jerry booth at the WB 100 Event held at Sentosa Southside Beach and flash the SMS sent by StarHub to redeem a free ice cream (“Freebie”) on the following dates:

a)      11 – 12 November (10AM – 5PM)

b)      18 – 19 November (10AM – 5PM)

c)      25 - 26 November (10AM – 5PM)

 

Freebies

5. Each SMS sent by StarHub in relation to the redemption of the Freebie will only entitle you to one (1) Freebie.

6. The Freebie, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits. In addition, StarHub makes no warranty whatsoever as to the Freebie, including without limitation, the availability, quality, and fitness for purpose, or the use or consumption thereof or any other implied terms or conditions with respect to the Freebie.

7. StarHub is not and shall not be deemed to be the seller or transferor of the Freebies. The Freebies shall be subject to such other terms and conditions as may be imposed by the relevant sponsors, merchants and/or suppliers of the Freebies (“Freebie Terms”). Each Winner agrees to be bound by such Freebie Terms.

8. StarHub reserves the right to replace any Freebie with another of equal or higher value without prior notice.

 

Personal Data

9. By participating in this Giveaway, you consent to StarHub, its Strategic Partners and Preferred Partners collecting, using or disclosing your personal data that you may submit under this Giveaway and that they may have in their records from time to time, for the StarHub Additional Purposes and Preferred Partners Additional Purposes which are set out in the StarHub Personal Data Protection Policy accessible at www.starhub.com/pdpp. Such personal data may include without limitation your name, telephone number, email address, personal identification or passport number, as well as your image, picture, photographs or likeness. You confirm you have read and understood and that you agree to the StarHub Personal Data Protection Policy.

10. In addition to the foregoing, by participating in this Giveaway, you consent to StarHub, its Strategic Partners and Preferred Partners calling you or sending an email to the email address that you have submitted or that they may have in their records from time to time, for the abovementioned StarHub Additional Purposes and Preferred Partners Additional Purposes.  

 

Others

11. StarHub’s decision on the Giveaway and the Freebies shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Giveaway and any person’s entitlement to the Freebies shall be subject to its discretion and final determination.

12. StarHub shall not be liable to you for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by you arising out of or about your participation in the Giveaway or the redemption or consumption of the Freebie.

StarHub reserves the right to amend these Terms at any time and without notice. Continued participation in this Giveaway and continued use of the relevant StarHub Services will constitute acceptance of these terms and conditions and any amendments thereof.

13. If any of these Terms are held to be illegal or unenforceable, such Term shall be deemed to be deleted from these Terms and the validity or enforceability of the remainder of the Terms shall remain in full force and effect.

14. These Terms shall be governed by the laws of Singapore and you agree to be bound by the exclusive jurisdiction of the courts of Singapore.

 

Refer a Friend Promotion Terms and Conditions

 

1. General

1.1 The terms and conditions for the Refer a Friend Promotion is set out below (“Promotion Terms & Conditions”).

1.2 In addition to these Promotion Terms & Conditions, the StarHub Service that you have subscribed for is subject to StarHub’s Consumer General Terms & Conditions, Service Specific Terms & Conditions for StarHub TV Services, TV+ Services, StarHub Post-Paid Mobile Services, StarHub Broadband Services, HomeHub, fair usage policies (as applicable) and any further terms and conditions that we may have agreed to from time to time. You may view our terms and conditions at http://www.starhub.com.

1.3 If there is any conflict or inconsistency between any provision of these Promotion Terms & Conditions, the Consumer General Terms & Conditions and Service Specific Terms & Conditions, the documents shall be construed in the following descending order of precedence:

1.3.1       Promotion Terms & Conditions;

1.3.2       Service Specific Terms & Conditions for StarHub TV Services, TV+ Services, StarHub Post-Paid Mobile Services, StarHub Broadband Services, HomeHub, fair usage policies (as applicable); and

1.3.3       Consumer General Terms & Conditions.

2. Promotion Period

The Refer a Friend Promotion will end on 30th November 2023. Any referrals submitted after this end date will be considered on a case-by-case basis.

3. Eligibility

3.1 Customers who are currently on the Premier Pack are not eligible for this Promotion.

3.2 After signing up for the Premier+ subscription, referees must complete an additional step by entering the predefined codes via a webform,  which is available before completion, to qualify for the Promotion.

4. Valid Codes

Only eligible codes that has been predefined and assigned to the referrer will be considered for the Promotion.

5. Benefits for successful referrers:

Successful referrers will receive the following benefits:

Tier

Benefits

1 successful referral or

2 successful referrals

 

For referrers on contract:

$5 Discount off TV Bill for 6 months

For referrers without a contract:

Free 1 month Premier League + Subscription

3 successful referrals

and above

Jersey in the form of a voucher code redeemable from the merchant

6. Accumulation of benefits

For referrers who successfully refer 3 or more new sign-ups, please note that the benefits are not stackable.  Instead, all successful referrals  will automatically be accumulated to the Jersey benefit tier, and the referrer will not be entitled for the free 1-month subscription and the $5 discount off service subscription for 6 months.

7. Conditions for provision of the above benefits

The provision of a free 1-month Premier+ subscription or Jersey (Weston Vouchers) is contingent upon the referrer’s and referee’s Premier+ subscription being active at time of consideration, which occurs by the 3rd month of subscription.

8. Commencement of free 1-month Premier+ subscription

Free 1-month Premier+ subscription for each successful referrer and referee will commence by the 3rd month of subscription.  For example, if the Premier+ bill cycle is on the 12th of every calendar month and Premier+ service is provisioned on 15th December, the free 1-month subscription will reflect in the bill by 15th March (after 3 months).

9. Voucher issuance

Vouchers for the Weston Jersey will be issued via the StarHub App under Rewards page by the 3rd month of subscription.

10. Additional Terms for the Promotion

10.1 All vouchers for Weston Jersey are subject to the terms and conditions accompanying them. StarHub shall not be responsible in any way whatsoever for the validity, utility, suitability or fitness for purpose of the Weston vouchers.  StarHub make no warranties, whatsoever with respect to the Weston vouchers.

10.2 This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.

10.3 This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.

10.4 This Promotion is not available with other discounts, promotions, special packages or offers.

10.5 StarHub reserves the right to determine your entitlement to this Promotion, and StarHub may reject any application for Premier+ service, at its sole discretion.

10.6 StarHub further reserves the rights to revise any of these Promotion Terms & Conditions, and/or the Service Specific Terms & Conditions for StarHub TV Services, TV+ Services, StarHub Post-Paid Mobile Services, StarHub Broadband Services, HomeHub, price plans, fair usage policies,  at its sole discretion, at any time, without prior notice and without liability.  Your use of the StarHub TV Services, TV+ Services, StarHub Post-Paid Mobile Services, StarHub Broadband Services (as applicable) will constitute acceptance of these Promotion Terms & Conditions and the amendments thereof.

10.7 These Promotion Terms & Conditions shall be governed by the laws of Singapore and parties agree to be bound by and submit to the exclusive jurisdiction of the courts of Singapore.