Part of the telco’s ongoing drive to simplify the customer experience
Singapore, 17 October 2018 – Starting today, StarHub Mobile prepaid customers will be able to enjoy free local outgoing calls every day as long as they have an active data plan – a first in Singapore. Heavy users can look forward to saving over $20 in daily call charges without needing to activate yet another premium value-added service.
“Just by being on our new prepaid data plans, customers can enjoy the best of two worlds – surfing on Singapore’s fastest 4G network1 and chatting with family, friends and co-workers easily and affordably,” said Mr Donovan Kik, Vice President of Segment & Marketing, StarHub. “Simplicity is key and we will continually enhance our services to ensure we deliver the best possible experience to customers.”
Using StarHub’s Happy Prepaid app, customers can choose between six prepaid data plans. The most affordable plan at $2 provides customers with 30MB and free outgoing calls for three days, while the $8 mid-tier option adds 1GB and free outgoing calls for seven days. Customers who select the $25 plan will get 5GB and free outgoing calls for 30 days.
Even when they run out of data, customers can continue having extended phone conversations till their data plan expires. For example: A customer, who uses up his/her 5GB 30-day plan on the tenth day, will still be able to enjoy the free outgoing call benefits for the remaining 20 days.
To celebrate this launch, StarHub is running auditions in search for the next singing sensation. From now till 30 November 2018, customers can simply call 6950 3834 using their StarHub Mobile prepaid line and sing their heart out over the phone. The winner of StarHub’s ‘The Great Sing-off’ competition will walk away with $2,000 cash and a year’s worth of mobile prepaid credits.
For more information, please visit www.starhub.com/foc.
1 OpenSignal Awards - State of Mobile Networks: Singapore report May 2018, based on independent analysis of 185,297,150 on-device measurements recorded by 11,742 users during the period Feb. 1- May 1, 2018. © 2018 OpenSignal Inc.