StarHub ups the ante with new loyalty programmes, StarHub Rewards and Hub Club


Singapore, 17 October 2003 - StarHub today announced its first-ever Hub Club as part of its continual efforts to enhance its customer rewards and recognition programme. Membership to this exclusive club is extended to StarHub's consumer customers who subscribe to all three of StarHub's services, namely mobile post-paid, cable TV and MaxOnline. 


Hub Club

Hub Club members get to enjoy attractive discounts on their monthly subscription for mobile, cable TV and MaxOnline services. Members can also share this privilege with their families by nominating up to three additional mobile lines to enjoy the monthly discounts. Other benefits include a Hub Club Welcome Bonus of 300 StarHub Rewards Monthly Points, as well as exclusive members' privileges like priority invitations to experience new StarHub services, invitations to special events and more. Hub Club members can also participate in exclusive monthly promotions to win fabulous prizes conducted just for them.


Said Ms Tham Loke Kheng, StarHub's Senior Vice President of Consumer Marketing: "The benefits of Hub Club are over and above what our existing customers are currently enjoying with StarHub Rewards which was launched last month. It is our way of showing these valued customers that we recognise and appreciate their strong vote for StarHub. We are also committed to enhancing the privileges for the Hub Club programme regularly, so as to continually reward and encourage more customers to hub with us."


Eligibility of Hub Club membership

Customers who wish to join the Hub Club need to be an existing subscriber of all three of StarHub's services, namely mobile post-paid, cable TV and MaxOnline services.  These services must be registered under the same subscriber name, identification number and residential address.


Registration of Hub Club membership

Registration for the Hub Club membership is available from 18 October 2003 to 30 September 2004. Customers can do so via StarHub's website. All nominated accounts and mobile numbers need to be active at the point of registration.


StarHub Rewards

An integrated loyalty programme extended to all consumer customers of StarHub's mobile post-paid, cable TV, IDD, MaxOnline, Digital Voice and dial-up Internet services, StarHub Rewards allows them to get more out of their monthly expenditure on the services.


Whether you are a customer of one, some or all of StarHub services, StarHub Rewards will always have something rewarding for everyone, all year round:

  • Monthly Points - Every dollar paid for StarHub services will earn customers 1 Monthly Point which can be used to redeem StarHub services, StarHub Shop vouchers as well as attractive lifestyle products and services.
  • Daily Winner - Every day, a lucky customer will win an $80 credit to offset his StarHub bill.
  • Birthday Treats - Customers can enjoy exclusive discounts at participating merchants for a truly memorable birthday.
  • Annual Lucky Draw - Every $10 spent on StarHub services earns 1 chance to win a Hyundai Trajet MPV car in the Annual Lucky Draw.
  • Privileges - Every month, there is a variety of lifestyle promotions available for StarHub customers.

"With StarHub Rewards, the more customers hub the more they get and the more rewarding their hubbing experience is. For example, customers earn 1 Monthly Point for every dollar spent. They can accumulate all the points earned from the different StarHub services they subscribe to in order to redeem for a more valuable item. This also bears testament to the greater convenience, cost-savings and privileges which our customers enjoy from StarHub, a one-stop provider for multiple info-communications services, in comparison to going to different service providers for multiple services," said Ms Tham.


With such attractive benefits and privileges from StarHub Rewards and the Hub Club, it is hard to resist these membership offers.